Shipping policy

Shipping Coverage

  • We do not offer international shipping at this time.
  • Delivery is available across all major cities and most areas in Pakistan.

Order Processing

  • Orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays are processed on the next working day.

Delivery Time

  • Standard delivery time: 3–5 business days
  • Remote areas: 5–7 business days

Shipping Charges

  • Shipping charges are calculated at checkout.
  • Free delivery may be offered on promotions or minimum order value.

Order Confirmation & Tracking

  • For Cash on Delivery (COD), you may receive a confirmation call/message.
  • Tracking details will be shared once your order is dispatched.

Delivery Issues

  • Ensure your address and contact details are correct.
  • MOON Jewels is not responsible for delays caused by incorrect information.