Privacy policy
AtΒ MOON Jewels, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, place an order, or contact us.
By using our website, you agree to the terms of this policy.
Information We Collect
We may collect the following information when you use our store:
- Personal Details: Name, phone number, email address
- Shipping Information: Delivery address, billing address
- Order Details: Products you view, add to cart, or purchase
- Communication Data: Messages or inquiries you send to us
- Technical Data: IP address, device type, browser (for website improvement)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding your order or support requests
- Improve our website and customer experience
- Send updates, promotions, or offers (optional)
- Prevent fraud and ensure secure transactions
Sharing Your Information
We do not sell your personal information.
We may share your data only with:
- Shopify (to run our store securely)
- Courier services (to deliver your orders)
- Payment providers (for secure transactions)
These parties only use your data to perform their services.
Data Security
We take reasonable steps to protect your personal information. However, no online system is 100% secure, so we recommend not sharing sensitive information through unsecured channels.
Your Rights
You have the right to:
- Request access to your personal data
- Ask us to correct or delete your information
- Opt out of promotional messages anytime
To make a request, contact us using the details below.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
MOON Jewels
π§ Email: moonjewellery.pk@gmail.com
π± WhatsApp: +92 319 4756008